Overland OverlandCare Bronze - Uplift - 3 Year - Warranty

  • Part: 3692638
  • Model: EW-24BRZ3UP
$778.00

Availability

Out of Stock

OverlandCare service uplift part numbers/pricing are only valid when purchased within 90 days of the initial hardware purchase. OverlandCare service extension part numbers/pricing are valid when purchased 90 days after the initial hardware purchase. If a product warranty has expired for more than 30 days then a health check must be performed before a warranty extension can be purchased.

  • Bronze: 9x5 telephone support; advanced parts replacement with 2 business day delivery
  • Silver: 9x5 telephone support; next business day onsite (FRUs); advanced replacement of CRUs
  • Gold: 7x24 telephone support: next business day onsite (FRUs & CRUs)
  • Platinum: 7x24 telephone support; 24x7x365 onsite with 4-hour response

  • General Information
    • Manufacturer
    • Overland Storage
    • Manufacturer Website Address
    • http://www.overlandstorage.com
    • Brand Name
    • Overland
    • Service Name
    • OverlandCare Bronze - Uplift
    • Product Type
    • Warranty

  • Service Information
    • Service Main Type
    • Exchange
    • Service Sub Type
    • Electronic and Physical
    • Service Characteristic
    • Parts
    • Service Details
      • OverlandCare Uplift part numbers/pricing are valid when purchased within 90 days of the initial hardware purchase.
      • OverlandCare Extension part numbers/pricing are valid when purchased 91+ days after the initial hardware purchase or as an extension to the initial warranty purchase.
      • Response time based on geographical proximity to Overland service center. Although standard part numbers and pricing apply to Zone 1 coverage, uplifts for zones outside the standard coverage areas are available. Overland may, at its sole discretion, determine if a defect can be repaired one of the following ways: 1) Remotely, 2) By the shipment of a Customer Replaceable (CRU) part, and customer performing a self-service repair, or 3) By a service call at the location of the defective unit.
    • Provided Support
    • Parts Replacement
    • Phone Support
    • Web Support
    • Email Support
    • Knowledge Base Access
    • New Releases Update
    • Remote Diagnosis
    • Service Response Time
    • 2 Business Day - Parts Replacement
    • Business Day - Remote Diagnosis
    • Service Location
    • Service Depot
    • Service Duration
    • 3 Year
    • Product Supported
    • Overland Storage NEOs T24